Heritage brand meets modern e-commerce

We modernized Twinings' digital presence while honoring their 300+ year heritage, creating an e-commerce platform that celebrates tea culture and drives online sales.

E-commerce Heritage Brand FMCG UX/UI
Twinings e-commerce website

The challenge

Twinings needed to balance their rich heritage with modern e-commerce expectations. Their existing platform didn't effectively showcase their extensive tea range or provide the engaging experience that modern consumers expect from premium brands.

Our approach

  • Heritage brand storytelling with modern digital experience
  • Comprehensive product catalog with advanced filtering
  • Educational content about tea culture and brewing
  • Mobile-first design for global tea enthusiasts

Solution

A sophisticated e-commerce platform that celebrates Twinings' heritage while providing modern shopping experiences, educational content, and seamless global ordering.

Product catalog
Tea education content

Results

+56%
Online sales
+43%
Average order value
+38%
Mobile conversions
+67%
Time on site

"WebAlphas perfectly captured our heritage while creating a modern shopping experience. Our online sales have grown significantly and customers love the educational content."

E-commerce Director — Twinings

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